Computer supermarket "Nyx": employee reviews, addresses, management, salaries

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Computer technology is increasingly involved in the life of any person. Peripherals and various other components are constantly in demand. To satisfy it, you will need a large company with a large assortment in stock. That company is the Knicks. For many years, the organization has been providing its services to residents of various cities of the country. For convenience, you can purchase computers and peripherals at competitive prices through your personal account located on the official website.

Employee reviews of the Knicks note the high professionalism of the team and the desire to meet modern international standards for the provision of services. To do this, new customer service centers, warehouses and exhibition departments are being created so that each of the potential customers can get a closer look at the new products offered by the company.

One of the important features of the organization is that in the price listsyou can find more than 20 thousand different items of technology and electronics. The company is constantly expanding the catalog of components and offers services not only for the sale and installation of new equipment, but also for its repair.

Company Description

Employee reviews of Knicks also state that the chain of computer stores is open 24/7. Logistics centers, being in different time zones, constantly form new orders. To expand its own audience of buyers, the organization cooperates with various budgetary institutions, including schools. Especially for them, they develop and sell affordable computers with already integrated operating systems.

The company was founded in 1991. Over 27 years of operation, more than 30 branches have been opened throughout the country. The head office of Nix is located in Moscow at Zvezdny Boulevard, 19.

It was with him that the company began its history. To improve the quality of service, all employees undergo continuous training. If necessary, to improve the service, internal business trips and evaluation of the effectiveness of labor and trade in each salon are carried out. Service centers in the regions receive the necessary parts and modules on pre-orders from warehouses located in Moscow.

The management of Nix strives to create the best conditions for its customers. Trade is conducted not only with individuals, but also with legal entities. A wide range and own warehouses filled with equipment and peripherals make it possible to supply even large wholesaleparty.

Service Features

As noted in employee reviews of Nix, the company is always negotiating with various suppliers of computers and component devices. The organization is engaged not only in the supply and sale of equipment, but also in the assembly of complex computing systems. To do this, each region has its own staff of engineers and programmers who are ready to perform complex tasks of creating and installing a server according to the personal requirements of the customer. Each specialist has a diploma confirming his education, and is trained not only in domestic, but also in foreign companies to improve his skills.

Trade in computer equipment is constantly being optimized. New solutions are being created not only for ordinary customers, but also for companies. Over the long history of its existence, the organization has supplied and serviced equipment for large firms and institutions in different cities of the country. You can buy not only licensed equipment at affordable prices, but also software.

The hotline of the company operates around the clock support. You can check with the operator whether there are leftover goods in the warehouse or organize the supply of a large wholesale batch of equipment. It is possible to pay for the purchase in various ways, including prepayment, which is used by legal entities. On the official website of the company, you can find ready-made forms for filling out and processing documents for the supply of goods.

Work with budget organizations

In employee reviews of the Knicks alsoit is often said that the organization cooperates with various budgetary institutions. The company has repeatedly won major tenders and tenders for the supply of computer equipment and services for state and municipal institutions. On the official website, you can find offers for schools in the form of affordable personal computers, as already noted, with an integrated operating system. The cost of such PCs is much lower when ordering in bulk.

Computer company "Nyx" works with any budgetary institution with state funding on a prepaid basis. Its size should not exceed 30% of the total order value. For institutions in Moscow and the Moscow region, the prepayment will be at least 20%. To conclude an agreement, it is necessary to sign an official offer, which is posted on the website of the Government of the region.

The Knicks are among the trusted organizations of many budgetary institutions. The official partnership allows you to supply equipment, peripherals and maintain equipment at competitive prices. Legal entities can also receive advantageous offers when placing a large wholesale order. With such clients, the company's employees work individually, discussing each condition and clause in the contract.

Provision of services in Moscow and regions

The Knicks' addresses in Moscow are as follows:

1. Leninskaya Sloboda, building 26, building 2, Global Mall shopping center.
2. Altufievo metro station.
3. Shosse Entuziastov, 54A, Galion Mall, 3rd floor.

You can find out the location of outlets in the region on the company's website. In the "Buy" section, all addresses are presented with a detailed description of how to get to the right place. Attached are pictures from maps and photos of the place itself. Additionally, when contacting any of the stores of equipment and electronics in the absence of the required amount of equipment, you can arrange a quick delivery.

Logistics is operational. Therefore, the company has a single price list. If necessary, the order is completed with leftovers from other stores within 48 hours, after which the customer receives a notification that the purchase is ready for delivery.

If the product was with a factory barque or defects, the buyer can apply for its return or replacement at any of the company's offices. Each of the salons operates according to its own regime. Depending on location, branches may not sell merchandise or serve customers on Sunday. All shops are open on the same time - from 10:00 to 19:00. Service centers accept orders and process calls from 09:00 to 22:00 every day.

Checkout

The Nix store offers convenient conditions for making a purchase. To do this, on the company's website, you can visit the "Price List" section. A new window will open in the browser, where all the main positions of computer equipment and peripherals will be presented. In total, more than 600 sections and 20 thousand device models. In order to find the necessary equipment, you can use the quick search on the site. In addition, filters workto select equipment according to the required parameters.

The company, in addition to the supply of equipment and its maintenance, independently tests each item. By going to the description section, you can find reviews on popular types of equipment with expert assessments. In the catalog, such products are marked as "Editor's Choice". Products that are most in demand among customers are marked as "Top Sellers".

There is a convenient system for comparing positions. If the user cannot decide which technique to choose, he can mark the positions of interest to him and click on the "Compare" button. A new window will open with a table of characteristics for each of the items. This will provide an opportunity to get more information about each position and choose the best one from them. The final stage of the purchase will be placing an order. Equipment after the selection falls into the "Basket". It will provide a detailed calculation of the order with the full cost along with delivery and the weight of the cargo during shipment.

Delivery of goods

Computer hardware store offers to get the goods in several ways. The first is visiting a branch of the organization. Each point of sale has its own stock of goods. Therefore, any client can immediately receive the necessary goods on the spot. You can also check its availability on the company's website. Having chosen the necessary equipment, it will be necessary to mark the city in which the buyer is located. After that, stores where the goods are available will be marked on the map.

The second way is pointspickup. In order not to waste time traveling to the store to select the necessary equipment, users can order it directly on the site. To do this, the "Basket" provides details for paying for the purchase and places from where you can pick up the purchased products. Payment is made in a non-cash form according to the details provided by the company. There is no commission for depositing funds. After making the payment, the buyer receives an electronic receipt, which must be kept, as it will need to be shown at the pickup point.

The last way is to arrange delivery. To do this, in the "Cart" section, you must enter the address where the goods should be delivered. In addition, the section will describe the methods of sending. The company does not have its own courier service, but works with all popular carriers. Depending on the chosen shipping method, the terms for delivery of goods by region can be up to 10 business days.

Appliance Repair

Computer equipment store offers a choice not only to purchase equipment and electronics at affordable prices. There is a service department that repairs the equipment of customers. Specialists quickly diagnose previously purchased equipment for defects and defects. After that, a coupon for warranty service will be drawn up. You can send equipment for repair to the company in several cases.

The main reason for any option is the purchase of a computer or accessories in the Nix network of salons. To confirm this fact, the buyer must have a check in handpayment or contract. The company does not repair equipment from other distributors. Another reason is the concluded contract for the supply of goods and its maintenance for a specified period of time.

The organization provides customer support services for different periods, depending on the category of equipment and the type of company. In this case, if there is damage or failures in the computer, you can immediately contact the specialists. The field team will independently replace all the necessary parts under the contract, within one working day. Having bought the equipment on your own in the cabin and found damage in it, you can also seek help from the company's employees. They will offer warranty repair or replacement for another model of equipment.

Technical support

Reviews of employees in Moscow about Knicks are mostly positive. The company constantly applies bonuses to the most diligent employees. Also in each salon there is a system of voting for specialists in order to identify the best. This directly affects the quality of services provided to visitors and customers. After the purchase, you can leave a review about a particular employee. It is also proposed to evaluate the quality of service with service support when contacting the company's telephone line. All conversations are recorded, which allows you to quickly resolve the dispute in the event of a conflict.

Technical support is engaged not only in processing incoming calls. Specialists of the company upon admission of a new typeequipment and models of peripherals independently test each product and analyze its effectiveness. Often, representatives from the Knicks participate in regional and international competitions to create powerful and productive computers.

In the reviews of employees in Moscow from the Knicks, one can also find references to constant practical activities. Employees study new equipment and make detailed reviews of it. On the company's website in the "Technical Support" section, you can find manuals and articles on any type of electronics and peripherals.

Innovations

Computer market "Nyx" surprises users not only with various new equipment and computers. The company introduces new solutions in the sale of finished PCs, as well as components, peripherals and consumables. To do this, branded kiosks appeared in a number of cities in the country.

They can be purchased:

1. Paper for printing.
2. Disks.
3. Memory cards.
4. Notebook Batteries.
5. Chargers.
6. Cables and connectors.

In total, each kiosk has more than 1000 different products. It is noteworthy that such compact pavilions can be placed in a small space near the metro or stops.

On the site in the "New" section provides detailed reviews of the goods that are on sale. Here you can buy them right away. Often there are promotions on appliances and electronics. Reviews about Nix buyers note that there is an opportunity for profitableprices to purchase components of an older model range.

Separately presented a section for fans of computer games. In order to enjoy all the effects of drawn graphics, you need a powerful personal computer. Specialists, having the necessary knowledge, constantly present various modifications of the PC on the basis of modern equipment. As for the cost, the equipment assembled according to the individual order of the client will be much cheaper than in retail sales networks. A plus is a complete check of the equipment before shipment. If necessary, after testing, specialists can send a detailed he alth report.

Discounted item

The computer supermarket also offers the opportunity to buy goods with a discount of up to 50%. The site contains a section "Discounted goods". It contains a catalog of products that are damaged for various reasons. In addition, the price list includes equipment after the return and warranty repair. All items listed in the catalog are in working condition. The reduced price is due to the fact that its integrity was violated or there are external defects.

If necessary, being in the salon, the seller consultant of computer equipment can answer questions of interest. You can find discounted goods in stores. All products are marked with defects and are not sold under the guise of a promotion. When purchasing equipment, the buyer must sign an agreement that he is notified of the condition of the goods. Before making a payment, the model is tested and verified.

High quality of service and constant updating of the assortment has allowed the Nix store to remain one of the leaders in sales of personal computers, components and peripherals for more than 20 years. The organization offers individual solutions for the supply of goods and assembly at the request of the client. All this can be done remotely by leaving a request on the site or by selecting the desired device in the catalog.