Service characteristics: what is important to remember

Service characteristics: what is important to remember
Service characteristics: what is important to remember

Video: Service characteristics: what is important to remember

Video: Service characteristics: what is important to remember
Video: The Secret History of the Credit Card (full documentary) | FRONTLINE 2024, November
Anonim

Sooner or later, each of us has to receive or write someone a testimonial. This is quite a complex matter, especially considering that the requirements for this document are considerable, and there are no regulatory requirements for it.

Nevertheless, there is a certain standard that helps to more accurately and correctly reveal the business qualities of an employee. Here's how it's done.

performance characteristic
performance characteristic

The service record is issued by the immediate superior. A senior manager can put his resume or signature on it, that is, one whose signature can be certified by a seal.

At the very beginning of the document (information block), passport data, biographical information, education, position of the employee, time of his stay in this position are indicated. If this is a service characteristic of a soldier, then, in addition to the position, the rank must be indicated. If there are several entities, the priority for this area of work is first indicated. The military lists places of service, stay in "hot"points and participation in hostilities.

The second block that the service characteristic should contain - description

service characteristic of a soldier
service characteristic of a soldier

work activity. Here it is important to highlight the professional qualities of the employee. For example, for creative workers, it is recommended to emphasize their individuality, for military personnel - diligence and reasonable initiative, for journalists - creativity, etc. It is good if it is noted (especially if the service description of an officer or middle manager is written) the ability to listen to the opinion of subordinates, clearly follow the instructions of superiors, as well as professional and personal qualities.

Further, the job description should introduce the attitude of the employee or serviceman to social activities: participation in non-core ("extracurricular") activities of the organization, scientific, public, volunteer or other projects. You can note the nature of relationships with colleagues, managers and subordinates.

officer's job description
officer's job description

Finally, the final part lists all the information that is important for the person on whom the service characteristic is written. Information about awards, promotions, etc. is entered here.

It is important to note that, on the one hand, the characterization should be reliable, but on the other hand, it should not be sharply negative. If an employee or serviceman is not distinguished by special talents and zeal, if he did not break the law, it is better to balance negative information with positive information. For example: in communication he is impulsive, but always restrains his own emotions.

For officers, it is important to emphasize moral stamina, the ability to keep military secrets, as well as excellent physical fitness.

At the end of the characteristics indicate who it is intended for.

It is important to remember that the preparation of such a document involves working with the employee's personal data, so its preparation should not violate the standards described in Article 14 of the Labor Code. In particular, the characteristic must be provided upon written request and necessarily against receipt. An exception may be cases related to litigation or violations of the law.

You can list the information in each block in narrative order or using a list.

Recommended: