Pyaterochka stores. Feedback from employees about working at Pyaterochka

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

The federal-level trading network managed by X5 Retail Group unites discounters in the largest cities of the country (including Moscow and St. Petersburg), regional and district centers. The company that owns the Pyaterochka stores, the feedback from employees about which is very diverse, is one of the largest employers. What do network employees value, what pros and cons do they pay attention to first of all?

Pyaterochka format

Pyaterochka was founded in 1999 and was conceived as a trading network that sells quality goods at affordable prices. The soft discounter format involves quick purchases of everyday goods within walking distance. The company still focuses on the low price segment, that is, on buyers with an average material income. Pyaterochka stores, whose employee reviews reflect the difficulties of working on the network, do not differ in a diverse assortment and high-quality service, but satisfy the basic needs of customers.

Specific work

Features of work in discounters of this format are associated with large daily customer flows. Giant cross-country ability requires concentration, energy and endurance from the staff. The staff turnover rate is high, especially among trade workers. The negative feedback from employees about Pyaterochka is due to the fact that many are not satisfied with the working conditions and the frantic pace.

The work of each specialist in the network has its own characteristics, which it is advisable to familiarize yourself with before making a final decision about getting a job. For example, the duties of a cashier include working in the hall, laying out goods in their area, monitoring expiration dates, checking price tags. If 3D mirrors are not available, the cashier works standing up all day to inspect shopping carts. If you miss an item, you will have to pay out of your own pocket. Everyone bears financial responsibility: from the cashier to the director. In addition, there is a system of fines.

Pyaterochka is an employer

Work at Pyaterochka, about which employees have mixed reviews, this is employment in accordance with the Labor Code, the availability of social programs, medical insurance, financial assistance, etc. Many also note the career opportunities provided by the company, there is a lot in this regard depends not only on the person himself, but also on the loy alty of the leadership, the team in which you have to work. In addition to a stable salary, employees receivebonuses based on turnover.

The significant problem of X5 Retail Group is the lack of personnel and their high turnover, primarily among the employees of the base staff. For a small salary, ordinary employees have to take on the duties of a seller, cashier, merchandiser and loader. Unpaid overtime is becoming the norm.

Work at Pyaterochka - employee reviews

In their numerous responses about work activities at Pyaterochka, network employees note both pluses and minuses. There are many more negative opinions, but there are many employees who support their company. Among the positive aspects of the company, they mainly note an excellent team, "white" wages and a social package.

• Formal employment.
• Wages are paid without delay.
• The allowable percentage of losses (delay, theft, etc.) written off at the expense of the company has been established.
• Pay sick leave, financial assistance, etc.

Any Pyaterochka store, which has generally positive feedback from employees, becomes successful thanks to the well-coordinated work of the entire team, the professionalism of the director and managers. The company itself is considered by many to be a very worthy employer.

What are the employees of Pyaterochka dissatisfied with?

"Pyaterochka", reviews of employees about which contain a lot of negative comments, is kept inmainly on ordinary workers. In their reviews, they note the incompetence of senior management, its focus on the external side of the work, and not on solving the real internal problems of the company. Many former employees of the network express dissatisfaction with working conditions at Pyaterochka and point out the same shortcomings:

• Heavy workloads and additional responsibilities associated with constant staff shortages, layoffs.
• Constant overtime (minimum 2-3 hours daily), mostly unpaid, free weekends. In some stores, everyone is delayed: from the loader to the director of the Pyaterochka store.
• Reviews of employees often touch upon such a problem as tightening the conditions of bonuses, the abolition of discounts for staff. They note that only senior employees receive large bonuses.
• Unsatisfactory working conditions. Individual shop workers complain about roof leaks, sewer odors, broken doors, etc.
• No security cameras.
• Safety regulations and work regulations at the terminal, checkout are not followed.
• When applying for a job, they do not provide or sign an employment contract, job description, order, etc.
• Boorish attitude from management.

What do ordinary employees offer?

Among the reviews of ordinary staff there are also those in which not only the pros and cons of the employer are noted, but contain specificwishes to improve the commercial and management activities of the company. For example, they propose to work on the assortment, to strictly control the supply of goods to the distribution center.

Basic staff pays attention to the low qualifications and lack of special education among managers, directors, sales representatives. They propose to revise the recruitment system, as the consequence of the incompetence of office workers are huge losses and losses of stores. Departments that carry out orders, logistics centers and Pyaterochka stores themselves need competent specialists.

Reviews of employees (Yekaterinburg) contain proposals for creating a more effective motivation system, involving the receipt of bonuses and allowances based on the results of personal work.

Negativity in labor collectives

Given the numerous opinions of network employees, one cannot but pay attention to the unfavorable socio-psychological climate prevailing in many stores, eternal suspicions, “squealing”, theft. Relationships in the work team largely depend on the leader. Will the employees respect the director who employs "dead souls" for the length of service at Pyaterochka (employee reviews, Moscow), receives wages for them, and assigns duties to subordinates? Should the director encourage conflicts and gossip in the work team? A store run by a person who is incompetent in elementary management issues will never work successfully.

Whatwon't they tell you at the interview?

Today, it has become almost the norm for many employers to misinform and deceive applicants applying for any position. Therefore, when looking for a new job, people independently collect information about the organization, relying on the experience of friends and acquaintances, and read reviews. It is important to study the opinions of employees about the department, about management, before getting a job at the Pyaterochka store (reviews from St. Petersburg employees). What can they be silent about in an interview?

• Wages can be 30% less, as a rule, this is only a salary. They set inflated targets to avoid paying bonuses.
• In fact, you will have to work from 13 to 16 hours (depending on the position), they will pay only 10.5. When the cashiers do not have time, they lay out the goods at night.
• They do not pay for night inventories, work on weekends, they are sent on unpaid vacations, they are called to work from vacation, as there are not enough personnel.
• Out of the one and a half hours laid down for the lunch break, they really only make it possible to use 15 minutes, in the evening - 5 minutes.

Conclusion

Work in the field of trade, especially in network companies, is almost always associated with processing and additional responsibilities. The question is to what extent they will be. In any store, a lot depends on the director, who is able or not able to motivate staff, organize efficient work without gigantic loads.