Administrative staff is a necessary link in the business chain

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Until now, some entrepreneurs believe that administrative staff is a waste of money and unnecessary bureaucracy. However, such a statement can be fair only for very small firms, where the head takes on all the responsibilities. In fact, the administrative staff is an important link in the business chain. It is he who organizes the work of the enterprise, is responsible for its communication with the outside world, for the timely fulfillment of contracts, orders, and monitors the receipt of payments.

Even the absence of a secretary, office manager, personal assistant for one day shows how much administrative staff is needed in business. The positions we named above are the main jobs of this type. However, they are not limited to these types of activities. Who belongs to the administrative staff along with the secretary? Clerk, call center employee, office manager, personal assistant, secretary-translator. It is a mistake to believe that anyone can do such a job.after short courses. In order to qualitatively organize the activities of an enterprise, not only personal qualities are needed, such as diplomacy, objectivity, punctuality.

Administrative personnel are persons who have access to very important information, on which the functioning of the entire company often depends. Therefore, competent office work, fast printing, accuracy, conscientiousness and organizational skills are simply necessary. In addition, special knowledge is also required. Ideally, administrative personnel are employees with higher education, not necessarily specialized. The main requirement will be the ability to handle important information and documents.

An office manager, in addition to a presentable appearance and manners, must also competently communicate with visitors to the enterprise, because among them there will be partners and potential customers. Sometimes such a specialist is also entrusted with the promotion of goods or services of the company. In any case, it is he who coordinates the work of all services and communication with the head. He is also responsible for compliance with the work schedule, for the schedule of meetings and negotiations. A personal assistant assists the manager in organizing business trips around the country and abroad. Entrepreneurs try to choose for this position a person with knowledge of foreign languages, business etiquette, competent and punctual. As a rule, women work as secretaries and assistants, however, contrary toAccording to popular belief, not young, but educated ladies over 25 years old. But an office manager can be a man, it all depends on the industry. An additional advantage will be not only work experience, but also professional knowledge in the field of document management. Surprisingly, but with all the abundance of competent and educated specialists, young university graduates, it is not an easy task to find qualified administrative personnel. After all, not only specialized knowledge is important, but also personal qualities: non-conflict, objectivity, the ability to obey and lead, organizational skills.