Ozon LLC: employee reviews

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Every modern person at least once in his life made purchases via the Internet. And many do it every day and can't even imagine their lives without this convenient service, which saves time and, in most cases, money. Naturally, such active buyers prefer to choose all the necessary goods on one Internet resource. Therefore, having found such an online supermarket, they become its loyal customers. Among the abundance of new stores operating on the Internet, Ozone stands out very strongly. There are quite a lot of feedback from employees and customers about this resource, which allows even inexperienced online buyers to get an idea about it. It is noteworthy that the Ozon company is still developing dynamically, therefore, it constantly needs qualified personnel. If you are thinking about whether it is worth going to work in this organization, the feedback from employees about Ozon will be very useful to you. And we, in turn, will try not only to analyze them, but also to give an exhaustiveinformation about the organization itself.

Company history

Today, judging by the feedback about Ozone from employees and customers, the company is one of the largest in its segment. It is an online hypermarket with a wide range of products, although at the very beginning the company was conceived only as a resource for exchanging information about fashion books.

This store was opened almost twenty years ago by a group of young enthusiasts from the northern cultural capital. During this period, only books were on sale on the pages of the site, but, as it turned out, the resource became very popular in the shortest possible time. Its creators thought about expanding the range of goods, as well as creating a special system that would allow, on the one hand, to receive, process and send orders, and on the other hand, would turn shopping into a comfortable and easy process.

Literally after a year of existence, the business strategy created by Ozon has received worldwide recognition. Foreign investors invested in it and the store began to actively and dynamically develop in different directions. Around the same period of time, the company's head office moved from St. Petersburg to Moscow (reviews from Ozon employees who were lucky enough to work in the organization at that time describe it as "golden years").

Seven years after its inception, the company has expanded its range of home appliances, electronics and other products. This step increased the number of customers of the store and added to his admirers. Todaybuyers can already choose from five hundred thousand products posted on the site in different categories.

Ozone Today

Clients of the online hypermarket are people from all over Russia and neighboring countries. Therefore, the store made sure that they can buy goods with convenience. Nineteen payment methods are available to customers. The company cooperates with all major payment systems, which significantly expands the circle of customers.

Also, Ozone offers about fourteen delivery methods for goods purchased in the store. The client can opt for the fastest or cheapest, in any case, everything will depend only on him.

All products presented on the site are divided into fourteen categories, and their total number exceeds three and a half million. Employees of Ozon (they leave reviews very often) claim that seven hundred thousand visitors drop into the store every day. Some of them regularly shop here, others do it from time to time.

Be that as it may, Ozon confidently holds the palm among other Russian online stores. It has long won the trust of customers, and the well-coordinated work of the team contributes to the development of the company.

Who are the buyers of Ozone?

Many specialists in the field of Internet technologies rightly consider the Ozon hypermarket to be a unique project. Therefore, studies on its profitability, development and successful advertising campaigns are conducted regularly. Therebyit is easy to find out who the customers of this store are.

If you refer to such studies, it becomes clear that more than ninety-seven percent of Internet users are familiar with the Ozone hypermarket, and almost half of them regularly shop here.

Every month, the store receives about sixty thousand new users, and in general there are more than three million people. According to the specialists of the logistics department, out of the entire indicated number of users, almost four hundred thousand make at least one purchase every six months.

The vast majority of clients are people under thirty-five. Moreover, it is surprising that men among buyers are several percent more than women.

Since all the data we have listed allows us to make the work of each Ozon employee (we will post reviews about them a little later) more efficient, not so long ago a special analytical program was launched on the site that analyzes on a continuous basis.

Bonus programs

It is difficult to get information about how much the company cares about its customers from the feedback of employees about working at Ozone. But this fact says a lot about her.

For example, about eight years ago, the bonus program was launched and is still successfully operating. It consists in the fact that each customer who makes a purchase receives a certain number of points on his personal account. For fifty rubles spent, one point is awarded. ATlater they can be used as a one-time discount or exchanged for an annual fixed discount.

Special category goods

Today, travel services have become very popular in the online services market, and Ozon has quickly navigated the changing environment. We are talking about a special section on the company's website, where everyone can purchase air or train tickets for themselves.

At the service of the organization's clients is a wide selection of routes and a selection of the best prices. The opening of this category of goods has significantly expanded the staff of the company, making its work even more efficient.

A few words about the staff

Reviews of Ozon LLC employees about their work are always very informative. From them you can learn not only about vacancies, wages and corporate ethics, but also about the specifics of working in this dynamically developing organization.

According to the latest data, the company employs about eight hundred employees. Each of them is considered a professional in his field, and no matter how long this or that person has been working here, he feels his need and involvement in the common cause.

Each year, Ozon invests heavily in the training of its staff. This contributes to an increase in labor productivity, the formation of motivation and loy alty to the company. Judging by the results that the online hypermarket employees show, this strategy is very effective and can be taken as a model by other organizations.

Open vacancies

The company has a category of vacancies that always require employees. This is due to the fact that not every newcomer can keep up with the given pace. That is why newcomers often leave after a couple of months, leaving different reviews about this period.

These vacancies include couriers and drivers. There are always not enough of them in Ozone, so there are quite a lot of reviews about these positions on the Internet. We decided to analyze them and provide readers with a selection of the pros and cons of working in the company.

Working at Ozone: feedback from courier employees

The company has given great importance to the delivery of orders since its inception. In large cities, it takes no more than a day from placing an order to receiving it by the client. About a hundred couriers work daily in Moscow and St. Petersburg, delivering more than four thousand orders to customers.

No wonder every courier has to work at least twenty orders a day. Often they work on their own transport. If the applicant for a vacancy does not have such an opportunity, then Ozon will provide the courier with a corporate car on which he will deliver.

It is worth bearing in mind that each courier must have a driver's license. Otherwise, he has no chance to get a job in the company. Employees attribute many factors to the advantages of work:

• official employment;
• white wages;
• social package;
• paid vacation;
• bignumber of bonuses;
• friendly team;
• fast career growth;
• piecework wages.

In the reviews of Ozon employees in Tver, for example, the words are often heard that such working conditions as in the company are almost impossible to find in the open spaces of our country. However, do not forget about the disadvantages of working as a courier, which are also voiced by employees:

• uncomfortable rank system;
• the need to pay for parking initially out of your own money;
• long design;
• problems with the settings of special applications through which orders are kept;
• hiding some of the nuances of work before employment.

Despite the negative reviews, most couriers recommend the company for cooperation.

Ozone: feedback from driver employees

Drivers are also always in demand in the company. Without them, it is impossible to deliver goods to pick-up points and warehouses, however, this vacancy at Ozone is always open. What is it about?

Drivers who work or once worked for the company generally leave positive feedback. They are satisfied with the salary, the attitude of the authorities, compensation for fuel and cellular communications. Also, the advantages include a convenient shift work schedule, insurance and high wages.

There are few minuses in this work. Basically, they relate to shortcomings in different offices, so we will not list them.

Short summary

If you are worried about whether to trust Ozon and start cooperation with the company, most of its employees will answer you unequivocally "yes". They believe that this organization is the best and has earned the recognition of not only its customers, but also the staff. This means that here you will always be appreciated, respected and given the opportunity to climb the career ladder.