Company "Pik-Comfort": reviews, activities

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Reviews about "PIK-Comfort" are of interest to those who will cooperate with it. It was created by a large domestic construction and development company in order to independently maintain its own housing stock. In this article we will talk about the activities of this organization, feedback on cooperation with employees and clients.

The largest developer

Reviews about PIK-Comfort" are always associated with its founder. This is the largest developer in the domestic market - the PIK group of companies. It was founded by Kirill Pisarev and Yuri Zhukov in 1994. This mega-association is better known as the "First mortgage company".

Things for entrepreneurs almost immediately went great. In order to expand its own production capabilities, in 2001 house-building plant No. 2 was acquired, which soon became the third enterprise of this type of activity in Russia.capital. Annually, this organization leases about 450 thousand square meters of living space, specializing in the construction of panel high-rise buildings. The plant organized a full cycle of creating a residential panel house, including the production of internal and external reinforced concrete structures, window blocks, various facade solutions.

Since 2006, the company began to actively expand its activities by implementing real estate projects in Yaroslavl, Kaliningrad, Obninsk, Kaluga, Taganrog, Nizhny Novgorod, Perm, Novorossiyskaya, Omsk.

Currently, it specializes in the construction and sale of comfort-class housing in the industrial housing construction segment. Since the beginning of 1994, more than 19 million square meters of living space have been built. More than three hundred thousand families throughout the country are provided with comfortable apartments. The PIK group of companies operates on the territory of nine regions of the Russian Federation.

For example, in 2018 it has already implemented more than 30 integrated development projects in the capital region alone. At the same time, most of them are concentrated in affordable housing segments, so the proposals are considered to be in high demand on the market.

In total, the PIK group includes more than fifty divisions in different regions of the country. The total staff of employees is about thirteen thousand people. The developer has accreditation in eighteen largest banks in Russia.

Appearance of own management company

In 1999, the management of PIK thought about the need for its own management company. It was then that a subsidiary management company called ZhilStroyExploitation appeared in the structure of the organization. She had to control everything that happens to the objects after their delivery. It was decided that in this way it would be possible to significantly increase the efficiency of the operation of houses, since their communications and structures would be initially clear to employees.

In 2006, the developer decided that the management company should be associated with the developer, which is one of the largest in the country. Therefore, a large-scale rebranding was carried out, and ZhilStroyExploitation was renamed PIK-Comfort. First of all, this was done to increase the reliability of the management company in the eyes of residents, to increase its credibility.

In 2007, this management company began to expand its activities to the regions where the developer's projects are being implemented. The beginning was laid in Novorossiysk and Rostov-on-Don. It was possible to optimize the main business processes and introduce standards that allowed maintaining high quality in all departments.

Since 2010, it was decided to start active work with residents, to support their initiatives to improve the quality of service. In 2012, a 24-hour customer center was established. By calling its operators, you can quickly resolve any issue related to the maintenance of the housing stock. The site has developed a platform "Personal Account", which allows you to receive prompt andComfortable access to most features, important information and services.

In reviews of the PIK-Comfort company, users note that in 2013 she managed to get consent from partners, becoming the first management company to organize utility bills without commissions to banks for processing payments. Residents can pay without additional interest as part of a cashless payment.

Since 2016, the management company has been actively introducing various types and forms of additional services, offering residents to solve basic issues without leaving their homes. In particular, now through PIK-Comfort you can insure an apartment or order turnkey repairs.

In 2017, a course was taken for technologization. As a result of this innovation, it became possible to use the most modern developments in the field of construction and operation of the housing stock in production, to significantly improve the quality of services already provided. The management company has created its own divisions that are engaged in garbage collection, maintenance of elevators, cleaning.

Currently, the management company serves 35 million square meters of housing in fifteen regions of Russia. More than two million people live in these houses.

Contacts

The company's head office is located in Moscow at Kashirskoye shosse, 3, building 2, building 12. You can get here both by public and private transport. It is located near the Nagatinskaya metro station.

The office is open on weekdays from 9 am. From Monday to Thursday heopen for customers until 18:00, and on Friday - until 16:45.

Activities

Currently, the company provides a fairly wide range of services, stating that the main thing in its work is to create the most comfortable conditions for life.

UK provides without interruption the entire range of utilities, as well as high-quality maintenance of the houses themselves. The company seeks to solve problems before they arise, not by eliminating emergencies, but by preventing them. All adjacent territories and the buildings themselves are maintained almost in their original form.

Much attention is paid to the improvement of territories. Sports and playgrounds are being built, employees of the management company are planting shrubs and trees, they are sure to devote maximum time organizing spaces for leisure.

The undoubted merit of the company lies in the fact that it managed to agree with all key partners. Now residents have the opportunity to pay for services in any convenient place. This can be done in the following ways:

• In your personal account on the website of the Criminal Code when paying by card.
• Online through one of the popular electronic money services.
• Via terminal.
• In branches of Sberbank of Russia, "Rosbank", "Bank of Moscow", in post offices and Euroset stores.

In reviews of PIK-Comfort, it is often noted that the company provides a variety of additional services, as a rule, atypical for a management company. The organization worksonly with proven and reliable partners.

PIK-Service

The time has come when the management company itself has created its own subsidiary. This is the PIK-Service company.

Here we are ready to help with the installation of metering devices, plumbing work, replacement of heating radiators, heated towel rails, connection of household appliances, apartment security, cleaning, replacement of glazing. They will also help organize a move, make an assessment of real estate (if necessary, advise on its value), install fire protection systems and video surveillance, even repair digital equipment and computers.

Of course, PIK-Service helps to carry out construction and repair work in apartments. A typical turnkey repair service is available at the rate of seventeen thousand rubles per square meter.

First, the specialists will take all the necessary measurements, then they will prepare and agree with the customer on the design, presenting a 3D visualization project for the apartment, approve the list and estimate of finishing materials, work plan. Only after that will they begin the repair itself.

It is worth noting that seventeen thousand rubles per square meter is the base cost, which may increase, depending on the customer's requests. The price does not include the purchase of materials.

Among the obvious advantages of PIK-Service in the reviews, users indicate that the cooperation took place with professional designers with extensive experience. Workers deliver everything necessary for repairs withthemselves, and at the end be sure to remove all garbage. Services are provided officially under the contract. In case of any problems, you can always contact the organization with a request to correct the defect.

An estimate for all repairs will be sent by e-mail. In a special application, you can independently track how the work is going step by step, without even coming to the site. Materials and labor are guaranteed for one year.

Also, in the PIK-Comfort subsidiary, you can order a separate repair in the bathroom, which will include a slatted ceiling, door installation, wall cladding, floor tiling, electrical and plumbing installation, washing machine connection cars. In this case, the cost of the service will be 44,875 per square meter.

Rough finishing of the apartment will include installation of ceilings and walls, plastering and puttying, heating and plumbing systems, electrical wiring, strong floor screed, whitewashing of ceilings. You can order a rough repair at the rate of eight thousand rubles per square meter.

It is strongly advised in the company to pay attention to the author's apartment design projects. In this case, even at the stage of discussion, you will imagine what your home will be like when all the work is completed. The cost of the author's apartment renovation project is thirty thousand rubles.

Career

Given how big the team in the management company "PIK-Comfort", as well asthe fact that it works in several regions of Russia at once, it is not surprising that new employees are constantly required here. With such a large staff, constant staff rotation is inevitable.

This is the largest organization in our country that manages residential real estate. Many people dream of working here. Potential employees are promised decent wages. Since only the most deserving are taken to the vacancies, they are paid an appropriate remuneration. Here, no one is limited in career growth, helping to develop in the area that is most interesting to a person.

Registration in the company is only official, that is, with all the necessary social package. For example, there is currently a vacancy for an engineer in the maintenance department. An employee can count on a salary of 60 thousand rubles. He is offered a full-time job.

This employee will be required to organize repair and construction work, participate in the activities of the commission for the acceptance of completed objects, and also supervise the progress of current repairs in accordance with the established deadlines, volumes and quality.

A potential employee is required to have a higher professional technical education, work experience of at least five years, confident knowledge of the Excel computer program, as well as attentiveness, responsibility and stress resistance. Work schedule - 5 days a week.

Employee opinions

You can find quite a lot of feedback from employees about "PIK-Comfort". From the positive points, almost everyone notes whitesalary, high bonuses for the quarter, when active sales begin in the company. So here you can really make good money if you try, give yourself completely to the process.

In the feedback about the employer "PIK-Comfort" the majority emphasizes that the company has a strict schedule for recording time spent on the job. Nobody is forced to recycle here, although in some branches employees are faced with this. People write that from the first days they had the feeling that they came to work in a large and successful company that knows its own worth. Naturally, such criteria are observed in everything, even in small things. For example, immediately on the day of employment, they give out all the necessary overalls, there are never any problems with this. In the reviews, employees of PIK-Comfort in Moscow note the provision of a social package that can be used in full.

Negative

However, don't flatter yourself in advance, thinking that there are no problems here. There are quite a lot of negative feedback from employees about PIK-Comfort LLC. Despite the fact that some claim that no one is forced to recycle here, in reality this is not the case. Often, when hiring, an employee is promised one schedule, but in reality it turns out to be completely different. At the same time, processing is almost never taken into account in the work sheet, so you can’t count on an increase in salary at the end of the month for shock work. The only explanation is that the processing fee is included in the premium,that employees are promised every month.

According to the opinions of employees about PIK-Comfort in Moscow, they are forced to be in touch with their superiors literally around the clock, even at the latest.

On the website and during employment, potential employees are promised a salary of 60 thousand rubles, but in reality it turns out to be much lower. In the reviews about working at PIK-Comfort, those who have already collaborated with this company assure that it is unrealistic to get more than 30-35 thousand rubles a month here. According to employees, the salary does not depend on the amount of work performed. From what considerations it is calculated remains a mystery to many.

Relatively negative feedback about the "PIK-Comfort" employees who work in blue-collar jobs. They report constant violations in terms of labor protection, that there is dirt and dust in the shops. Most hygiene standards are not respected here.

According to the feedback from employees about PIK-Comfort, we can conclude that the most important thing that is given the main attention is ostentatious concern for people and hypocrisy. In the workplace, a generally negative environment is constantly maintained, which in no way contributes to the improvement of working capacity. Middle managers are not doing their best. Perhaps they take a cue from senior management, so they treat their subordinates accordingly.

In the feedback of employees about working at PIK-Comfort, many admit that they left the company after working for only six months. Only last longervisitors who find it problematic to get somewhere else. Only a few succeed in adapting to difficult working conditions, unsanitary conditions and constant overwork. Since workers are regularly laid off, the company has a constant turnover of staff.

Some reviews note that not everyone is given overalls, and some are even forced to buy a tool for themselves, without which it is impossible to fully perform their work.

It is also noted that the company often loads a huge number of responsibilities of any one employee, because of which he simply does not have time to do everything that is required of him. This indicates clear problems in the field of personnel management.

Having read the negative reviews about PIK-Comfort, we can say that the management of large and medium-sized managers have many reasons to think about improving the performance of their professional duties.

Positive customer reviews

Let's consider at what level the services provided by the company are rendered. Let's pay attention not to the information that is reported in advertising booklets, but to the real state of affairs. To do this, you need to study the reviews about PIK-Comfort LLC of those who were a client of this company on a particular issue.

It's worth noting right away that people's opinions are ambiguous. Some were very satisfied with the cooperation, Others received a lot of negative emotions from it. In the reviews about the management company PIK-Comfort LLC, she is praised for the fact that she arranged the paymentthrough electronic services, made a beautiful website with easy navigation. Most of the employees are really polite and helpful people who are eager to help. This, perhaps, is all. Otherwise, the reviews about the management company PIK-Comfort LLC are not very joyful. Consider what does not suit those who use the services of the described organization.

Negative customer opinions

There are more negative reviews about PIK-Comfort LLC than positive ones. Many customers complain about low service standards. According to residents' reviews of PIK-Comfort, many are frankly dissatisfied with the fact that this Criminal Code is actually being imposed on them. If the construction of the house is carried out by the PIK group of companies, it is PIK-Comfort that becomes the managing company. No options.

One could come to terms with this fact if the services she provides were at the appropriate level. But it's not. Problems have to be faced at all stages. In reviews of PIK-Comfort in Moscow, many residents are frankly indignant that the settlement center is located far beyond the Moscow ring road. If you have any questions or problems, then you have to go to the Shchelkovsky district of the Moscow region to the village of Bear Lakes. Why the houses located in the capital are managed by the settlement center from the Shchelkovsky district, most cannot understand.

According to reviews of the company "PIK-Comfort", in the payments that she issues to residents of serviced houses, errors are regularly encountered. For example, they can make monthly payments that are legally collected only once a year, include expenses for a concierge in the utility bill, which does not exist in the house.

In reviews of the PIK-Comfort management company, many report that garbage chutes are welded in some houses. The container is placed at the closed side, so the waste bag has to be thrown to a height of two meters.

In the feedback from PIK-Comfort customers, those people who move to new homes notice that the management company has recently made it a rule to impose services on residents that they do not need.

Many new tenants report that almost immediately after they move into their new apartments, many problems of varying levels of complexity are found. There are shortcomings not only in individual dwellings, but also in common areas, for example, elevators often break down, pipes leak. The management company does not make any efforts to correct the current situation.

Among the imposed services, which many residents complain about in the reviews of the PIK-Comfort Management Company, is the conclusion of an apartment building management agreement, which contains a wide range of additional services - security, intercom and the like. At the same time, even the most elementary duties, for which the money is regularly paid, the company performs poorly. For example, snow is not removed from roofs well, for cleanliness in entrancesno one is watching, even if the tenants agree to persistent persuasion and hire a concierge.

In the reviews, many openly call the PIK-Comfort management company unsuitable, unable to cope with their direct duties. Under a monopoly, when there is no he althy competition, one has to deal with this state of affairs constantly. The work of the company is dissatisfied with the tenants of most of the houses that it serves. Many frankly do not understand why they pay such big money, which is written on the receipt, because in reality the yards are not cleaned, no one cleans the entrances. Because of this, even the newest houses begin to look like they are very old after a short time..