Pandao Online Store Customer Reviews

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Pandao is an online marketplace focusing on cheap goods from China. Chinese-made goods are in great demand among compatriots. This article will show you how to register, select and pay for an item on Pandao.

A little about Pandao

Pandao marketplace is a project that was launched in September 2017 by Mail.ru. Buyers can order goods directly from Chinese manufacturers and suppliers. Therefore, the Pandao online store positions itself as a serious competitor for other trading platforms.

On the site you can find more than 170,000 different items of goods, including furniture, phones, shoes, clothes, appliances and much more. Therefore, on this platform, buyers can buy from hair clips to motorcycle parts. However, some reviews about the Pandao online store are negative, because people have to overpay for the delivered goods many times more than on other trading platforms. Despite the fact that Chinese goods are quite cheapcost, it is impossible to save by purchasing them on this platform.

Register

Before placing an order on this trading platform, the buyer must complete the registration procedure on the site. To do this, just go to the official website of the store and click on the "Register" button located in the upper right corner.

The user then needs to enter personal information, including email and mobile phone number. Buyers can sync their personal account with social networks. After successfully completing the registration procedure, buyers can order various goods from China in the Pandao online store.

How to place an order?

Personal profile is provided to the user after completing the registration procedure. Through a personal account, buyers can place orders and delight themselves with purchases. Potential buyers should be aware that the search for products by certain parameters on Pandao is not debugged. Therefore, you can use the search bar, in which it is enough to enter the name of the product of interest. Some reviews of the Pandao online store note that the product search function does not work correctly on the site. Therefore, users spend a lot of time searching for the right product. Also, buyers say that filters that sort products into specified categories do not work on this platform. This not only complicates the search process, but also forms a general negative impression of thisservice.

To place an order, you need to find the desired product and add it to the basket. When the product is added to the cart, a number will appear on the icon in the upper left corner corresponding to the number of purchases. To place an order, you will need to go to the basket and click on the "Checkout" button. Before finalizing an order, you should read the reviews of real customers. To proceed to the immediate checkout, you can click on the "Buy Now" button. Many reviews about the Pandao online store say that the platform is a fake, which lacks a support service, and the goods do not arrive on time. This is confirmed by numerous negative comments from deceived users.

Payment for goods

You can pay for purchases on the Pandao website using a plastic card (MasterCard, Visa) of any bank in the world. The client confirms the payment by phone, the number of which must be linked to the means of payment. To do this, just enter the digital code in a special window. Since delivery is carried out by Russian Post, buyers will need to wait about 1.5 months. As a rule, delivery is free of charge, but this point must always be clarified, since, subject to paid delivery, the amount may not be very cheap.

The buyer can track the order using the track code provided by the seller after shipment. The track code is indicated in the databy order in your account. The code can be entered on special sites created to check the route of goods. The buyer may refuse to deliver the goods if the goods are in the status of pending payment. To do this, click on the "Cancel" button. About goods from China in the Pandao online store, the reviews are negative, because some customers receive incomplete orders, while others do not receive parcels within the specified time. In the event that the buyer decides to refuse the goods that are in the processing status, it is necessary to contact the support service and justify the refusal. You should be aware that operators do not always meet users halfway.

What are promo codes?

Customers can earn points for completing certain actions on the site. Among the main ways to earn points, the following can be distinguished:

• registration via mobile app;
• joining groups on social networks and completing other simple tasks;
• invite friends;
• make purchases on the platform (total cashback is 5%);
• use promo codes.

From popular bloggers, you can find promotional codes for which points are awarded. You can search for them using hashtags such as pandao, promo code. They can be entered only once or sent to friends and receive additional bonuses. Points can only be redeemed through the mobile app. Real customer reviews of Pandao online store claim thatbonuses are the main advantage of this site, as they can significantly save money.

You can also use points to pay for the entire purchase price. Users should beware of fraudulent ads that urge you to enter a promo code and get 1000 points on your account. The system does not provide for accrual of points in such amounts.

Platform Disadvantages

Among the disadvantages of this Internet site is the temporary inability to contact the seller. Users will need to submit a support request via "Contact Us" in the profile menu. The user can mark "Urgent" for faster communication. Also, the client can search for the question of interest through the personal account in the FAQ section. In Russian, the Pandao online store has mostly negative customer reviews, since the goods are not of high quality, and some buyers received incomplete packages. Many note that the service is not user-friendly, as it requires serious improvements.

Refund and compensation on the platform

The dispute system allows you to return money for low-quality goods. Also, this option can be used if the client did not fit the items in size or the goods were not received within the specified period. After the period specified in the "Delivery date" field expires, the "Open dispute" button will be available to the user. After clicking this button, a page will open where you can specify the reasonthe dispute that has arisen. Within 10 days, the user's request will be considered. Upon receipt of a defective order, the client may demand a full refund. The buyer can refuse goods of good quality, while maintaining the original packaging. The main thing is to inform the seller about the reason for returning the goods. In this case, the seller may require payment of all postage.

If the status reads "Order cancelled", then the seller unilaterally refused to send the goods. This status may appear in the following cases:

• item not paid for;
• out of stock;
• the inability to send the parcel to the specified address;
• the seller cannot send the package within the specified time.

Customer feedback

Reviews about this trading platform are mixed, because among them there are positive and negative. Some customers note that the store requires significant technical improvements. Other users are pleased with low prices and pleasant bonuses for purchases made. Some customers note that purchases in this online store are more expensive than on other online sites, but the bonus program compensates for the costs.

Negative user comments indicate an incomplete description of product cards. Some customers note that there is no protection for orders from being lost during the delivery process. User Reviews of Pandao Online Storewarn customers against chasing cheap goods. Some buyers call this platform a Chinese flea market, where it is impossible to find things worthy of attention.