2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
A firm should always be able to respond quickly to changes in the environment, to dynamics. Management at the enterprise must constantly keep pace with the times. He must be able to offer the buyer products that are of the greatest value to him. Its main criterion is the price.
The quality management system at the enterprise is able to reduce the cost of products due to premature control of the characteristics of the goods and the prevention of defects not for each unit, but for the system as a whole. Therefore, it is necessary to think over and coordinate the work of all elements in production as carefully as possible.
This order is one of the most effective market tools. The quality management system at the enterprise allows you to win a large share of it. Leadership is achieved through the improvement of product characteristics, thus the company achieves the trust of consumers and suppliers.
To implement this tool, you need to contact any certification center where the quality management system at the enterprise will be certified inin accordance with ISO 2000 standards. In order to prepare for this process, the firm must engage an external organization to conduct an assessment audit, develop and implement ISO 2000 and prepare the necessary documents for this. Representatives of the certification center evaluate the existing quality policy in the organization, draw conclusions about their compliance with international standards and issue or not issue the corresponding document.
Usually a quality management system in an enterprise is developed within a year. The most acceptable option is to hire qualified consultants in the organization to draw it up more correctly, so that they highlight the nuances of the entire process and, perhaps, even point out the pitfalls when passing certification. It is imperative that top management be involved in the process so that all responsibility and control over the development of the system falls on their shoulders. In addition, it is mandatory to create a quality service department at the enterprise, if it was not there, train the personnel responsible for the work, conduct an audit and adjust it, prepare all the documentation that contains the quality policy in the company, documentation on management processes, planning. The cost of a quality system depends on the price of its development and implementation, on the cost of staff training, on the funds that were spent on the certification itself, and those that were spent on the control of the certification body after it was carried out. It varies from thirty-five thousand rubles to one and a half million.
However, the results of quality management at the enterprise will not make managers wait long. In addition to such a clear sign as the improvement of products and their manufacture as a whole, weaknesses in production will be identified, the technological process will be improved, manufacturing costs will be reduced and, as a result, the price of the product will decrease, which will increase sales and the company's share in this segment market.
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