2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
More and more purchases around the world are made in online stores. The reason for this is the many advantages of such purchases, but there are also disadvantages. For example, very often buyers of one of the most famous electronic stores ask themselves the question: “How to track a product on Aliexpress?”, More precisely, an already sent package. The article will help you figure it out.
How to track goods from China
A product ordered from Aliexpress shipped from China can be tracked at one of the 2 stages of transportation:
- Item has already shipped and is in China.
- The goods have already crossed the border and are in Russia.
How to get more information in both cases? First of all, the customer will receive a letter from the seller to his e-mail address that the goods have been sent. Most often, it is received 2-5 days after placing an order, but the store allows Chinese entrepreneurs to think up to 10 days.
Even if the letter was not received within this period, additionalinformation on how to track an item on Aliexpress is obtained by following these steps:
- Go to your personal account.
- Select the desired order.
- Select "Details" item.
- Copy the number in the opened tab.
The resulting alphanumeric code is the so-called order tracker, it is individual and attached to a specific package.
How to track the parcel on the tracker?
After a specific track has been assigned to the order, you can easily figure out how to track the goods on Aliexpress by number. Going to the order information tab, where you can see the parcel number, information about the site is also reported, by going to which you can find out where the ordered product is.
It is important to know that even if you receive a letter stating that the package is on the way, but you cannot find the track number in the order information, you can be sure that an error has occurred. In this case, be sure to contact the seller. Information about it can be found on the same page as the track. Most of the conscientious suppliers oversee the movement of the parcel before it passes through customs. On the specified site, the status of such a parcel can be easily traced.
There are situations when the seller does not provide any information other than the number. How to track the goods on Aliexpress in this case? You can try to check the status of the order on the ChinaMail single site by entering the track number in the No. field. Another hint for this case: allParcels whose track ends with SG can be tracked on the Singapore Post website.
China Post Parcel Location
Information about where the parcel is located in China usually consists of the following: its status is set to "waiting for departure to the country of destination." However, once the item has been cleared through customs, it will be listed as "exported" or you can see the value "left for destination country" as well.
On average, 25 days should pass from one status to another, but there are exceptional situations when this period can reach 40-45 days. Now, knowing how to track a product on Aliexpress, and finding out if the status corresponds to a certain location of the order, you can be calm for the vending and long-awaited product from a well-known online store.
Location of the parcel at Russian Post
So, the customs is passed, and the order is in the territory of our country. And now how to track the goods on Aliexpress? The Russian Post provides all the information for this on its official website. All currently existing Internet resources that offer tracking take information from the mail site. However, they are excellent helpers in the case of multiple parcels: you just need to copy the numbers to the service. Russian Post currently offers a more grueling tracking procedure.
What to do with untraceable parcels?
There are situations where an item cannot be tracked. Reason 2:
- It hasn't been 10 days since the order was placed.
- Unreadable tracker.
If in the first case you just need to wait a bit, then in the second case, how to track where the goods are from Aliexpress? The best solution is to write a message to the supplier that the tracking number is invalid. If there is no further action on the part of the seller within 5 days, you can safely open a dispute. Then you will need to provide information on whether the package has been received, how much money the buyer wants to return.
A dispute is also opened if the order has no problems with the track number, but it was not delivered. It is no longer so important to figure out how to track a product on Aliexpress. The Russian Post is what you need to deal with, it is because of its work that such errors are very common.
In this case, it is also very important to monitor the end of the automatic completion of the transaction between the seller and the buyer, this date is set from the moment the supplier sends the goods. A dispute can only be opened during the time period is valid, otherwise the money will be transferred to the seller even for undelivered goods.
Disputed relations between the parties to the transaction must be settled in a short time - 5 days. Otherwise, the money requested by the buyer will be returned to him.
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